Refund & Return Policy
How can I cancel my order ?
Ans. To cancel any order, please reach out to our App/Website/Customer care.
Ques. What should I do if received product is defective ( Broken/Leaking/Expired ) ?
Ans. We have a no questions asked return policy. In case you are not satisfied with the product delivered, you can return it to our delivery person at the time of delivery, in case COD, we will adjust the amount at delivery, for Online payment, we will refund the amount in your wallet. We request you to check all the items at the time of delivery.
Ques. How can I cancel selected products from my order ?
Ans. You can cancel any product from your order but only during delivery with a proper defined reason or can call our Customer Service team.
Ques. What is the process of refund in case of return ?
Ans. COD and online transaction will be refunded in your wallet. You can always contact our Customer Service team for any further assistance on the issue.
We have a “no questions asked return and refund policy” which entitles all our Customers to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with us and issue a credit note for the value of the return products which will be credited to your account on the Site. This can be used to pay your subsequent shopping bills
Return Policy – Time Limits:
- Perishable goods: Within 48 hours from the delivery date
- Other goods : Within 7 days from the delivery date.
Delay in receiving the order
If you don’t receive your products and you can’t track it, we recommend reaching us by mail so that we can assist you with the right details. We shall handle such issues strictly and take the necessary steps to resolve it at the earliest.
In such an event, we can cancel your order and process your refunds the money in your wallet or track your order and expedite the shipment.
You will not be entitled to any cash refunds as per our policy.
The return will only be made in the wallet